Privacy Policy

Our Commitment to your Privacy

RWC Austin is committed to protecting your privacy and ensuring that your visit to our website is completely secure.

If you have any questions or problems with any aspect of our privacy policy or its implementation, please contact our Privacy Officer .

Collection of your Personal Information

RWC Austin only saves such personal information that is necessary for you to access and use our services. This personal information includes, but is not limited to, first and last name, email address, phone number, customer provided notes and document creation data. RWC Austin will store such personal information until you delete that personal information, you formally request its deletion or revoke your consent to its storage, or RWC Austin otherwise deletes that personal information in accordance with its decisions or internal policies.

Document Preparation and Privacy of Information

The information you provide when you prepare a document on our website is held strictly confidential. For your protection provide a valid email address that will not block email from RWC Austin. To change your password, you must use the email address associated with your account and automated multi-factor authorization means you provided when creating the account or logging in the first time. We do not give out passwords over the phone.

Security of your Personal Information

To maintain the security of your information, we use the Transport Layer Security (TLS) protocol with 2056-bit or higher encryption strength to transmit sensitive information. This is the same technology used in transmitting sensitive information by banks, governments, and online businesses such as Microsoft.com. Once the information is in our system, it is accessible to authorized RWC Austin personnel only.

How we use your Personal Information

Your personal information will be used in order to provide you with the requested products and services. This includes the use of information for completing transactions or communicating back to you.

We may also use personal information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria about our Site's users in general (such as we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed).

Who we share your Personal Information with

We will NOT sell, trade or rent your name or personal information to anyone else. We DO NOT sell, trade, rent or provide outside access to our mailing list at all.

RWC Austin will not release your personal information to authorities unless required by law, search warrant, court order, subpoena, or fraud investigation.

Except as otherwise stated in this policy, RWC Austin will share your information with third parties only to the extent necessary to provide the services and products requested by you. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.

Third Party Services

Our Site may use a website recording service which may record how you use our site such as mouse clicks, mouse movements, and page scrolling, but your personal data such as text inputted will not be collected by this service. Data collected by this service is used to improve the usability of our Site. The information collected is stored and is used for aggregated and statistical reporting and is not shared with anybody else. The website recording service is required to maintain the confidentiality of that information.